Shipping Info

International Shipping Times & Costs

Orders are shipped from Melbourne, Australia the next business day (Mon-Fri Australia) after ordering.

Country Shipping Time Cost
USA: 7 – 12 Business Days Free!
Australia: 2 - 6 Business Days Free!
Canada: 7 – 12 Business Days Free!
New Zealand: 2 - 6 Business Days Free!
Asia: 5 - 12 Business Days Free!
United Kingdom: 5 – 12 Business Days Free!
Europe: 5 – 14 Business Days

Free!

Countries we ship to: Australia, Austria, Belgium, Cambodia, Canada, Croatia, Denmark, Finland, France, Germany, Greece, Hong Kong, Ireland, Italy, Laos, Luxembourg, Macau, Malaysia, Maldives, Myanmar, Nepal, Netherlands, New Zealand, Norway, Philippines, Portugal, Singapore, South Korea,  Spain, Sri Lanka, Sweden, Switzerland, Taiwan, United Kingdom, United States of America, Vietnam

*Please Note: There may be customs or import charges charged once the parcel reaches its destination country. You may be charged for handling fees and taxes as your order passes through customs. We cannot predict these charges and is subject to each country's laws. Dewy&Bae will not be responsible for these charges.

 

What happens after I order?

After placing an order, you’ll receive an order confirmation email which will have your order number and items purchased. This may take some time to reach you, please make sure it has not arrived in the junk mail folder.

Your order will be sent the next business day and you will receive a tracking number.

 

Where’s my Dewy&Bae RAW GLOW serum?

Please enter your tracking number in the tracking page for the most up to date info. If you haven’t received a tracking number after 2 days, please contact us here or at hello@dewyandbae.com for help.

We typically use DHL for international shipping. Once DHL pick up your order from us in Australia, they will hand over your package to the local postal service in your country for final delivery. (eg. USPS in the United States or Royal Mail in the UK) You can continue to follow your order by using the tracking of your local postal service (eg. Google search "USPS tracking" for USA). Once it arrives in your country, the best way to find out where your order is by contacting your local postal service. Otherwise please get in touch with us so we can help :)